Privacy Policy
1. Introduction
Welcome to Clara, a perimenopause brain and mood coach app developed and operated by Lasyaaitech Pvt Ltd("we", "our", or "us").
Clara is designed to help adults track brain fog, mood, sleep, and related perimenopause experiences — log check-ins, see patterns over time, and build evidence you can use for self-understanding and conversations with your clinician.
We are committed to protecting your privacy. This Privacy Policy explains:
- What personal information we collect
- How we use and store that information
- Who we share it with
- What rights you have over your data
By downloading, accessing, or using the Clara app or website, you agree to the practices described in this Privacy Policy.
If you do not agree with this policy, please do not use the app.
2. Who This Policy Applies To
This Privacy Policy applies to:
- All users of the Clara mobile application (iOS and Android)
- All visitors to our website at https://clara.app
- All participants in the Clara Beta Program
Clara is intended for use by adults aged 18 years and above. We do not knowingly collect data from individuals under the age of 18.
3. Information We Collect
We collect the following categories of information when you use Clara:
3.1 Information You Provide Directly
| Data Type | Purpose |
|---|---|
| Full name | Account creation and personalisation |
| Email address | Authentication, account management, communications |
| Age group | App personalisation and eligibility verification |
| Symptom & mood check-ins (brain fog, sleep, energy, etc.) | Core feature — tracking and pattern visualisation |
| Optional cycle or perimenopause context | Personalisation and trend context |
| Journal entries and free-text notes | User-provided context for trends |
| Cognitive logging entries and timestamps | Core feature — trend and insight generation |
| Wellness goals and challenges | Beta program feedback only |
| Feature preferences | Beta program feedback only |
| Suggestions and feedback | Product improvement |
3.2 Information Collected Automatically
| Data Type | Purpose |
|---|---|
| Device type and operating system | App compatibility and debugging |
| App version | Support and crash reporting |
| Firebase Cloud Messaging (FCM) token | Delivering push notifications to your device |
| App usage patterns (anonymised) | App improvement and performance monitoring |
| Session timestamps | Security and fraud prevention |
3.3 Information We Do NOT Collect
We want to be transparent about what we do not collect:
- We do not collect your precise GPS location
- We do not access your camera or photo gallery
- We do not access your phone contacts
- We do not collect your financial or payment card details directly (payments are handled by Apple App Store or Google Play Store)
- We do not collect any information about other apps on your device
4. How We Use Your Information
We use the information we collect for the following purposes:
4.1 Core App Functionality
- To build and update your personalised symptom and mood trend views
- To deliver reminders and optional insights based on your logged patterns
- To surface trends that may help you notice changes over time
- To display your check-in history and journal entries in the app
4.2 Authentication and Account Management
- To create and manage your Clara account
- To verify your identity when you sign in
- To maintain your session securely across devices
4.3 AI-Powered Personalisation
- Your check-in and symptom log data may be processed by our AI system (powered by Anthropic's Claude API) to generate personalised summaries and pattern insights
- This processing happens on our secure backend — your raw data is never sent directly to a third-party AI without passing through our servers first
- AI-generated outputs are stored as insight and summary data in your account
4.4 Push Notifications
- To send you check-in reminders, optional wellness prompts, and product updates at your configured times
- Notifications are delivered via Firebase Cloud Messaging (FCM)
4.5 Beta Program and Product Improvement
- To collect your feedback on features and suggestions
- To analyse anonymised usage patterns to improve the app
- To communicate product updates, new features, and beta program information
4.6 Legal and Safety Obligations
- To comply with applicable laws and regulations
- To respond to lawful requests from authorities when required
- To detect and prevent fraud, abuse, or misuse of the platform
5. Third-Party Services
Clara currently integrates with the following third-party services. Each service has its own privacy policy which we encourage you to review:
5.1 Supabase
Purpose: Database storage, user authentication, and backend functions
Data shared: Your account profile, symptom and mood logs, journal entries, insight data, and notification preferences are stored on Supabase's cloud infrastructure.
Privacy Policy: https://supabase.com/privacy
5.2 Anthropic (Claude API)
Purpose: AI processing to generate personalised cognitive and mood pattern insights
Data shared: Your anonymised check-in history and symptom log data is processed by Anthropic's Claude API to generate summaries and insight text. We do not share your name, email, or directly identifiable information with Anthropic's API.
Privacy Policy: https://www.anthropic.com/privacy
5.3 Firebase Cloud Messaging (Google)
Purpose: Delivering push notifications to your device
Data shared: Your device's FCM token is registered with Firebase to enable notification delivery. Firebase does not receive detailed symptom or journal content from notification payloads.
Privacy Policy: https://firebase.google.com/support/privacy
5.4 RevenueCat
Purpose: Managing subscriptions, free trials, and in-app purchase verification
Data shared: Your subscription status, purchase events, and app user ID are shared with RevenueCat to manage your subscription state. RevenueCat does not receive your detailed symptom or journal data.
Privacy Policy: https://www.revenuecat.com/privacy
5.5 Apple App Store / Google Play Store
Purpose: Processing all in-app subscription payments
Data shared: All payment transactions are processed directly by Apple or Google. Lasyaaitech Pvt Ltd does not store your payment card information.
Apple Privacy Policy: https://www.apple.com/legal/privacy/
Google Privacy Policy: https://policies.google.com/privacy
6. Data Sharing
We do not sell your personal data to any third party. Ever.
We may share your information only in the following limited circumstances:
| Situation | Details |
|---|---|
| Service providers | As described in Section 5 above — only to operate the app |
| Legal obligations | If required by law, court order, or government authority |
| Business transfers | In the event of a merger, acquisition, or sale of assets — you will be notified |
| Safety and fraud | To protect the rights, safety, or property of users or the public |
| With your consent | Only when you have explicitly agreed |
We do not share your sensitive health or symptom tracking data or check-in history with advertisers, marketing platforms, or any commercial third parties.
7. Data Security
We take the security of your personal information seriously. We implement the following safeguards:
- Encryption in transit: All data transmitted between the Clara app and our servers uses industry-standard TLS encryption
- Encryption at rest:Your data is stored on Supabase's encrypted cloud infrastructure
- Row-Level Security:Our database enforces strict access rules — no user can access another user's data under any circumstances
- API key protection: All sensitive API keys (including the AI API key) are stored exclusively on our backend servers — never in the mobile app
- Authentication security: Passwords are hashed by Supabase — we never store plain-text passwords
8. AI Data Usage
Clara uses artificial intelligence to help interpret patterns in your logged symptoms and mood. Here is how this works transparently:
- Your check-in ratings (for example focus, mood, energy) and related log timestamps may be sent to our secure backend server
- Our backend server may send this data — in a structured, anonymised format — to Anthropic's Claude API
- The AI may return summaries, pattern descriptions, or suggested framing text
- This output is stored as insight data in your Clara account
- Your name, email, and directly identifiable personal information are never included in the data sent to the AI
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the service.
- If you delete your account, all your personal data — including symptom logs, check-in records, insight data, and profile information — is permanently deleted from our systems within 30 days
- Anonymised, aggregated data that cannot identify you may be retained for product improvement purposes
- Backup data may persist for a short period after deletion for system integrity purposes
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
| Right | How to Exercise |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Request correction of inaccurate data |
| Deletion | Delete your account directly in the app (Settings → Account → Delete Account) |
| Export | Request an export of your data |
| Objection | Object to certain types of processing |
| Withdrawal of consent | Withdraw consent at any time by deleting your account |
To exercise any of these rights, contact us at:
We will respond to all requests within 30 days.
11. Children's Privacy
Clara is intended exclusively for adults aged 18 years and above.
We do not knowingly collect personal information from individuals under the age of 18. Clara is a wellness tracking tool designed for adults navigating perimenopause and related cognitive or mood changes.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@claraapp.com and we will take prompt steps to delete that information.
12. International Users
Clara is operated by Lasyaaitech Pvt Ltd, a company registered in India. Your data may be stored and processed on servers located outside your country of residence (including servers operated by Supabase and other service providers listed in Section 5).
By using Clara, you consent to the transfer of your information to these servers in accordance with this Privacy Policy.
13. Medical Disclaimer
Clara is a personal tracking and pattern recognition tool. It is not:
- A medical device
- A clinical diagnostic tool
- A substitute for professional medical advice
- A replacement for your doctor's or clinician's guidance
Insights, summaries, trend language, and any AI-generated content provided by Clara are based solely on your self-reported data. They are intended for personal awareness and preparation for clinical conversations only.
Always follow your qualified healthcare professional's guidance on hormones, mental health, sleep, and any treatment plan.
If you have concerns about your health, cognition, or mood, consult your doctor or another licensed clinician.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our app evolves, particularly during the beta phase where features and integrations may change.
When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via push notification or email where appropriate
- Post a notice within the Clara app
Your continued use of the app after any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company: Lasyaaitech Pvt Ltd
App: Clara
Website: https://clara.app
Email: support@claraapp.com
Address: India — registered office address to be published before public launch (contact us by email for correspondence in the meantime).
We are committed to resolving privacy concerns promptly and transparently.
